Legal notice

LEGAL NOTICE AND PRIVACY POLICY

This Legal Notice and Privacy Policy provides general information about Alpe Sport, S.L., the owner of the website www.alpestore.com, and outlines the conditions of access and use of the content published on it.

LEGAL NOTICE

The website www.alpestore.com is owned by Alpe Sport, S.L., with tax ID number B45397361, registered in the Commercial Registry of Toledo, Volume 752, Folio 153, Sheet TO-11259. Hereinafter referred to as ALPESTORE, with registered office at Camino del Monte s/n, 45513 Santa Cruz del Retamar, Toledo, Spain, and contact email: alpestore@alpeteam.com.

1. PURPOSE OF THE WEBSITE

This website is designed for the online sale of footwear.

2. MODIFICATIONS TO THE WEBSITE

ALPESTORE reserves the right to make any changes it deems appropriate to the website without prior notice. This includes changes to content, design, layout, access conditions, and Terms and Conditions of Sale (TCS).

Such modifications shall be binding as long as they remain published on the website and until they are validly replaced by subsequent versions.

3. USER RESPONSIBILITY WHEN USING THE WEBSITE

Browsing, accessing, and using this website confers the status of "user," implying full acceptance of the present terms and assuming responsibility for correct use of the website.

This includes:

  • Providing accurate information in any forms submitted.

  • Using the services and content in a manner not contrary to these terms, current laws, morals, public order, or third-party rights.

Users are fully responsible for any legal consequences arising from improper use. Therefore, ALPESTORE recommends carefully reviewing these conditions and the Terms and Conditions of Sale when applicable.

4. WEBSITE LIABILITY TOWARD USERS

ALPESTORE is not liable—whether directly or indirectly—for any damage caused to the user’s system as a result of the presence of viruses or third-party content.

It is also not liable for interruptions in service, transmission errors, technical faults, or any issues caused by external factors such as the user’s device or internet connection.

5. TECHNICAL ERRORS

While ALPESTORE aims to minimize technical issues, it cannot guarantee uninterrupted service. Some content may contain errors or incompatibilities that could temporarily affect performance.

ALPESTORE reserves the right to suspend services temporarily without notice for technical or force majeure reasons.

6. CONTENT LIABILITY

ALPESTORE is not responsible for potential typographical or formatting errors. Any erroneous information found on the website or promotional materials is not legally binding.

Links to third-party websites are provided for informational purposes only. ALPESTORE neither endorses nor assumes responsibility for these sites or their content.

ALPESTORE is also not liable for user-generated content on its blog or on any linked social media platforms. Offensive or inappropriate content may be reported via email at alpestore@alpeteam.com, but such reports do not constitute legal "effective knowledge."

Hyperlinks to ALPESTORE must be authorized in advance.

7. INTELLECTUAL PROPERTY

Copyright
All content on this website (including texts, sounds, images, videos, graphics, logos, design elements) is the property of ALPESTORE or its content providers and is protected under international intellectual property laws.

Any commercial use, reproduction, or public distribution without prior authorization is strictly prohibited.

Trademarks
ALPE and ALPE WOMAN SHOES are registered trademarks. Use of ALPESTORE’s brand or trade dress for unrelated products or services is prohibited.

Users agree to respect these intellectual property rights. Content may only be printed or stored for personal, non-commercial use.

PRIVACY POLICY

1. DATA COLLECTION

Users are not required to provide personal data to browse the website. If such data is provided, it will be handled in accordance with applicable data protection laws and for purposes clearly stated in the corresponding forms, including marketing communications or surveys.

By submitting their data, users give explicit consent for their inclusion in a database controlled by ALPESTORE and for its digital or non-digital processing.

ALPESTORE has implemented appropriate technical and organizational measures to safeguard data integrity and prevent unauthorized access or loss.

Users may exercise their rights to access, rectify, delete, limit, object to processing, and request portability in accordance with GDPR and Spanish legislation.

2. USE OF COOKIES

This website may use cookies—small files stored on the user’s device—to enhance navigation.

Own Cookies
Essential for core website functionality, such as language preferences and user login.

Third-Party Cookies
Analytical cookies from providers like Google Analytics and Hotjar help us track usage patterns and improve user experience.

Cookies cannot access user email addresses or extract personal data unless it is voluntarily provided.

Users can configure their browser to block cookies or notify them when cookies are being used.

3. COOKIE SETTINGS

Users can manage cookie preferences through:

  • Browser settings: Chrome | Explorer | Firefox | Safari

  • Opt-out tools for specific services

  • Online tools like Ghostery (http://www.ghostery.com)

Disabling necessary cookies may affect access to certain services.

4. DATA SECURITY

ALPESTORE declares that all required technical and organizational data protection measures are in place according to current EU regulations.

5. RIGHTS TO ACCESS, RECTIFY, OR DELETE DATA

In compliance with the Information Society Services and E-Commerce Law, users may exercise their data rights by:

  • Logging into "My Account" and accessing "My Personal Information"

  • Sending a request and a copy of their ID (both sides) via:

    • Email: alpestore@alpeteam.com

    • Post: Alpe Sport, S.L., Camino del Monte s/n, 45513 Santa Cruz del Retamar, Toledo, Spain – Attn: Customer Service

6. CUSTOMER SERVICE

For any questions or suggestions, users can contact our Customer Service Department, Monday to Friday from 9:00 to 13:30 and 15:00 to 18:00, at (+34) 925 794 982 or via email at alpestore@alpeteam.com.